IELTS Reading Test 9 (General)

READING SECTION-2

Questions 15-21

Read the text below and answer questions 15-21.

Greenwood Community College — Background Information for Candidates

Greenwood Community College, previously known as Eastborough Technical Institute, was established in 1982 following the unification of Eastborough Technical School and the Adult Learning Centre of Mapleton. Both original institutions had a proud history of providing education and support to the community, with records of teaching activities dating as far back as the early 20th century.

The college is located on Green Lane, Eastborough, in a campus that includes the historical Maplewood Hall — a 19th-century building originally built as the family home of the industrialist Edward Maple. The hall’s surrounding grounds have been carefully preserved and form a picturesque setting for modern education. Over the years, the college has expanded to include state-of-the-art facilities for science, technology, and creative arts.

Strategically placed in the centre of Eastborough, Greenwood Community College plays a vital role in meeting the educational and training needs of local residents and businesses. However, its reputation extends well beyond the town's boundaries. Under its former name, Eastborough Technical Institute, the college built strong regional and national partnerships, with many graduates now holding positions in leading companies across the UK.

Since becoming independent in 1995 and adopting the Greenwood name, the college has grown significantly. Today, it welcomes students from across the country and abroad, with international learners making up around ten per cent of the student population. Another 40 per cent of students come from neighbouring towns and cities.

There is no typical Greenwood student. The college offers education to over 4,500 learners, many of whom are adults seeking to gain new qualifications or develop skills for career advancement. Some are sponsored by their employers, while others attend purely out of personal interest. Meanwhile, Greenwood remains a popular choice for younger students aged 16 to 18. These students are attracted by the broad range of courses and the mature learning environment the college offers.

For those aiming to enter the workforce directly after their studies, Greenwood provides flexible learning options, such as part-time courses, work-based apprenticeships, and evening classes. These programmes allow students to balance their studies with employment or other commitments, helping them achieve practical qualifications that improve their job prospects.

READING SECTION-3

Questions 28-40

The Power of Emotional Intelligence in Modern Life

Cultivating self-awareness for personal and professional growth

In an increasingly fast-paced and interconnected world, technical skills and academic achievements are no longer the sole indicators of success. Emotional intelligence (EI), the ability to understand and manage one's emotions and the emotions of others, has emerged as a vital component of effective communication, leadership, and personal well-being. Unlike intelligence quotient (IQ), which measures cognitive abilities, EI encompasses emotional awareness, empathy, self-regulation, and social skills. This balanced emotional insight enables individuals to navigate complex social landscapes, build meaningful relationships, and respond to challenges with resilience. As workplaces become more collaborative and life grows more demanding, emotional intelligence is proving essential for thriving in both personal and professional spheres.

The roots of emotional intelligence can be traced back to early psychological theories, but it gained significant recognition in the 1990s when psychologist Daniel Goleman popularized the concept. Goleman argued that success depends not only on intellect but also on emotional competencies such as empathy and interpersonal skills. Even before modern psychology, ancient philosophers like Aristotle emphasized the importance of understanding emotions and achieving emotional balance. Today, this ancient wisdom has found its place in classrooms, boardrooms, and therapy sessions worldwide. Educational programs now teach children the foundations of emotional intelligence, nurturing future generations equipped to handle stress, foster cooperation, and build compassionate communities.

Emotional intelligence plays a crucial role in fostering healthy relationships. Whether in friendships, romantic partnerships, or family dynamics, the ability to empathize with others and manage emotional reactions strengthens bonds and prevents misunderstandings. For instance, recognizing when a loved one is distressed—even if they haven’t voiced it—can allow for timely support and deeper connection. In conflict situations, individuals with high EI can de-escalate tensions by staying calm and addressing issues constructively. These skills also extend to broader social interactions, promoting inclusivity and respect in diverse communities. As a result, emotionally intelligent people tend to cultivate more supportive and harmonious environments.

Workplaces, in particular, benefit greatly from emotionally intelligent employees and leaders. A manager who understands the emotional dynamics of their team can motivate employees more effectively, resolve conflicts swiftly, and foster a positive work culture. Teams led by emotionally aware leaders often exhibit higher morale, lower turnover rates, and greater productivity. Furthermore, emotionally intelligent colleagues contribute to smoother collaboration by being attentive to non-verbal cues and responding empathetically during discussions. In high-pressure environments, these skills are indispensable for maintaining composure and focus. Companies increasingly recognize the value of EI, integrating emotional intelligence training into leadership development programs to build stronger, more adaptable organizations.

Beyond interpersonal interactions, emotional intelligence also enhances personal well-being. Self-awareness, a core aspect of EI, allows individuals to recognize their emotional triggers and patterns, making it easier to manage stress and maintain mental health. Practices such as mindfulness and reflective journaling strengthen this awareness, providing tools to process emotions constructively. People with strong emotional intelligence are better equipped to cope with setbacks and view challenges as opportunities for growth rather than threats. This resilience not only supports emotional balance but also fosters greater life satisfaction. By nurturing emotional intelligence, individuals can create healthier lifestyles grounded in self-compassion and emotional clarity.

Interestingly, emotional intelligence is not a fixed trait but a skill set that can be developed over time. Through deliberate practice and feedback, people can improve their ability to identify and regulate emotions, empathize with others, and enhance their social interactions. Training programs, coaching, and even everyday experiences offer valuable opportunities for growth. For example, actively listening during conversations or pausing before reacting to emotional situations cultivates emotional awareness. Over time, these practices become second nature, enriching both personal relationships and professional endeavors. The journey toward greater emotional intelligence is ongoing, but the rewards of improved understanding and connection make the effort worthwhile.

Technology, while sometimes seen as a barrier to emotional connection, can also be a powerful tool for enhancing emotional intelligence. Apps and digital platforms now offer guided meditations, emotional tracking, and virtual coaching to help users build emotional skills. Virtual reality training simulations provide safe environments to practice empathy and conflict resolution, preparing individuals for real-world interactions. Additionally, social media campaigns and online communities promote emotional literacy by raising awareness about mental health and emotional well-being. When used thoughtfully, technology can complement traditional methods of developing EI, making emotional education more accessible and engaging for people of all ages.

As society continues to evolve, emotional intelligence will remain a cornerstone of human success and fulfillment. In a world facing complex challenges such as cultural polarization, mental health crises, and rapid technological change, the ability to connect with oneself and others is invaluable. By embracing emotional intelligence, individuals can lead with empathy, respond to adversity with resilience, and foster inclusive communities grounded in understanding and compassion. Whether in personal life, education, or the workplace, cultivating emotional intelligence empowers people to build meaningful connections and navigate the human experience with grace. Ultimately, emotional intelligence offers a path toward a more compassionate, harmonious, and resilient future for all.